Returns & Exchanges

At Carl Friedrik, we offer a 100-day return period for all items in their original condition, ensuring you have ample time to experience the quality of our leather goods. If you are not completely satisfied with your purchase, we provide a streamlined process for both returns and size exchanges.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, including all dust bags and protective materials, to ensure they remain in pristine condition during transit.

• 3.
  Attach the Label

  Download and print the prepaid shipping label provided via the portal, then affix it clearly to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand over your package at any authorized carrier drop-off point and keep your receipt; we will process your refund or exchange within 5-10 business days of receipt.